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These Terms and Conditions (the "Agreement") govern your use of our online casino services provided by Emu Casino (the "Company"). By accessing or using any of our services, you agree to be bound by these Terms.
Acceptance of Terms
You acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, please leave our website immediately.
Age and Legal Restrictions
You must be at least 18 years old to use our services. By using our services, you represent that you are of legal age in your jurisdiction and that you have the right, authority, and capacity to enter into this Agreement.
Eligibility
To register an account with us, you must be a resident of a country or territory where online gaming is permitted. You must also meet our minimum deposit requirements.
KYC and Verification Requirements
We may request identification documents from you to verify your identity and age. We reserve the right to decline any registration or suspend/cancel any existing account if we suspect that you are not eligible to use our services.
Responsibility for Account Security
You are responsible for maintaining the confidentiality of your account login details and password. You agree to notify us immediately if you suspect that your account has been compromised.
Accepted Payment Methods
We accept various payment methods, including credit/debit cards, e-wallets, and cryptocurrencies.
Minimum and Maximum Limits
You can deposit a minimum of $10 and a maximum of $20,000 per transaction. We reserve the right to adjust these limits at any time.
Processing Times and Fees
Deposits are processed immediately, while withdrawals may take up to 5 business days to process. We do not charge fees for deposits or withdrawals.
Anti-Money Laundering Policy
We comply with applicable anti-money laundering laws and regulations. You agree to provide us with accurate information and cooperate with our efforts to prevent money laundering.
How Bonuses Are Credited
Bonuses are credited automatically upon meeting the required conditions. You can check your bonus balance on our website.
Wagering Requirements
You must wager a minimum of 35 times the bonus amount to withdraw any winnings from a bonus.
Expiry and Abuse Clauses
Bonuses expire after 30 days if not used. We reserve the right to cancel or modify bonuses at any time.
RNG Usage
We use Random Number Generators (RNGs) to ensure fair gameplay.
Game Malfunctions
In the event of a game malfunction, all bets will be voided, and your account balance adjusted accordingly.
Limits on Play and Responsible Gaming Tools
You agree to play responsibly and not exceed your deposit limits. We provide various responsible gaming tools, including self-exclusion options and deposit limits.
Self-Exclusion Options
You can choose to self-exclude from our services for a period of 24 hours, 7 days, or permanently.
Deposit, Wager, and Session Limits
We offer various limit-setting tools to help you manage your gaming habits. You agree to use these limits responsibly.
Help and Support Links
We provide links to reputable support organizations for those who may be experiencing problem gambling issues.
Bonus Abuse
You agree not to abuse our bonuses, including but not limited to using multiple accounts or exploiting bonus terms.
Fraud, Collusion, or Manipulation
You agree not to engage in any form of cheating, collusion, or manipulation while playing on our website.
Use of Bots or Automated Systems
You agree not to use bots or automated systems to play games on our website.
Voluntary Account Closure
You may choose to close your account at any time by contacting our customer support team.
Breach of Terms
We reserve the right to suspend or close your account if you breach these Terms or engage in prohibited activities.
Inactivity and Dormant Accounts
We reserve the right to suspend or close inactive accounts after 12 months.
Information Collected
We collect various information about you, including but not limited to name, email address, phone number, and payment details. We use this information for legitimate business purposes only.
Use and Storage of Personal Data
We store your personal data securely on our servers. You agree that we may share your data with third-party service providers for the purpose of providing our services.
Losses
You acknowledge that online gaming involves risk, and you may incur losses.
System Errors
We reserve the right to cancel any transactions or bets in the event of a system error.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or policies of these websites.
Right to Modify the Terms
We reserve the right to modify these Terms at any time without notice.
Notification of Changes
We will notify you of any changes to these Terms via email or on our website. Your continued use of our services after such notification constitutes your acceptance of the updated Terms.
